FAQ

  • We chose goat milk due to the many nourishing benefits it has, supported by research. Goat milk is less allergenic than many soaps, is considered a natural exfoliant, has anti-septic and anti-microbial properties, and has anti-aging characteristics.

  • We handcraft our soaps to gain a little bit of "control" on what we use in our soaps and put on our bodies. Our ingredients, including goat milk, olive oil, coconut oil, clays, and essential oils, are simple ingredients that nourish our skin.

  • Our "regular" soap bars are great to use as hand soap or used to wash your body. Our shaving soap bars have additional ingredients to promote smooth and moisturized skin after shaving.

  • Yes, we love custom orders! If you would like to place a custom order, please fill out a Contact form on our Contact page or send an email to lotusinjuneco@gmail.com. Please note, custom orders must be placed 5 to 6 weeks prior to the date soaps are needed.

  • Our soaps contain essentials oils, which some may not be recommended to use during pregnancy or nursing. Please consult with your doctor prior to use if you are pregnant or are nursing.

  • If you have an allergy to milk, please do not use this soap until consulting with a doctor. Our soaps contain goat milk as a main ingredient.

  • Typically our soap bars last up to 4 weeks with daily use of a single person. We recommend storage your soap in a well drained area.

  • Due to the nature of the items we sell, we do not offer returns, exchanges or refunds.

    Damages or issues: If your item(s) arrive damaged due to shipment circumstances or your received the wrong item, please reach out to us immediately, so we can address the situation. Please submit a Contact form on our Contact page or email us directly at lotusinjuneco@gmail.com

    *Please note photos of damaged items may be requested.

    Returns: Unfortunately we cannot accept returns. We cannot accept returns on gift cards.

  • Lotus in June Co., which may also be referred to as "we," "us," or "our," practice under the Pennsylvania Consumer Data Privacy Act (PCDPA).

    Analytics

    This website collects personal data to power our site analytics, including:

    • Information about your browser, network, and device

    • Web pages you visited prior to coming to this website

    • Your IP address

    This information may also include details about your use of this website, including:

    • Clicks

    • Internal links

    • Pages visited

    • Scrolling

    • Searches

    • Timestamps

    We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

    Consumer Data

    When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

    • Billing and shipping address

    • Details relating to your purchase (for example, your shirt size)

    • Email address

    • Name

    • Phone number

    We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

    Our payment processor(s) Squarespace Payments will also collect payment information from you. You can read their privacy policy at https://www.squarespace.com/payments-terms

    As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

    SquareSpace Payments

    When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

    Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.

    Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.

    Website Visitors

    This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

    • Information about your browser, network and device

    • Web pages you visited prior to coming to this website

    • Web pages you view while on this website

    • Your IP address

    Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

    Changes

    We may update our Privacy Policy to reflect any changes, operational, legal, or regulatory purposes.

    Complaints

    If you would like to make a complaint, please email lotusinjuneco@gmail.com directly.

  • This website is operated by Lotus in June Co. The terms “we,” “our,” and “us” refers to Lotus in June Co throughout this website. Lotus in June Co. offers this website, including all information, tools, products, and Services available on this site for you, the user, based upon your acceptance of all terms, conditions, policies and notices that apply. We are accessible for contact via email at lotusinjuneco@gmail.com or by submitting a Contact form on the Contact Page.

    By visiting our site and/ or purchasing our product(s), you engage in our “service” and agree to the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced here. These Terms of Service apply to all users on the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

    Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, then you may not access the website or use any of our Services.

    Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page for changes. Your continued use of or access to the website following the posting of any changes represents your acceptance and agreement of those changes.

    Our store is hosted on SquareSpace. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

    Terms of Service - General:

    Product Descriptions

    We reserved the right to correct any error, inaccuracies, or omissions, and change and update any information at any time without prior notice. This includes the right to make corrections after the time you placed your order. We aim to provide accurate descriptions of the products and take photos of our products to accurately display the items. We cannot guarantee your computer screen, phone screen, or display screen accurately represents the colors of the images. We have the right to change or modify the products and descriptions without notice. We have the right to discontinue products without notice.

    Liability

    Our products are handcrafted in small batches and may present differences in color, shape, and size, although we aim to keep these characteristics consistent. Our products do come in contact with other ingredients that are not listed on the label. We do not take responsibility for any injury, reaction, or deaths that may arise from the use of our products. It is advised that you do not consume or ingest our products and avoid contact with your eyes. If irritation occurs, please stop using our products and consult your medical doctor/professional for medical advice/treatment when needed.

    Limitations

    We reserve the right, but are not obligated, to limit the sales of our products or services to any person or geographical region. We have the right to limit the products we offer. We may exercise these rights on a case-by-case basis.

    Terms of Service - Online Store:

    Ordering

    By shopping on our site, you acknowledge the terms of service. When you make a purchase you acknowledge that we are artisans and our products are handcrafted in small batches, therefore our items may have slight differences. If you place an order and it becomes out of stock, or is taking longer to cure than expected, you will be offered an alternative item or be placed on the waitlist. We will contact you immediately if these situations occur.

    Shipping

    Once you place an order, it will be shipped within 3 to 5 days. If an item you choose is out of stock or is taking longer to cure than expected, you may choose one of the two options above. If you choose a substitution, that item will be shipped within 3 to 5 days of you confirming. If you choose to be added to the waitlist, you will be notified an estimated ship date, and notified when the item shipped.

    Orders will be shipped via USPS, and will include tracking information.

    Expedited shipping may be available for an extra fee. Please fill out a Contact form on the Contact page or email lotusinjuneco@gmail.com for information.

    Payment Methods

    Payment methods accepted:

    -Visa

    -Mastercard

    -American Express

    -Discover

    Payments are processed through SquareSpace Payments.

    Terms of Service - Personal Information

    The collection of your personal information is based on your submission on our online store. The collection of your personal information is governed by our Privacy Policy.

    Terms of Service - Prohibited Uses

    In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

    Terms of Service - Governing Law

    These Terms of Service and any separate agreements whereby we provide you products and services shall be governed by and construed in accordance with the laws of the United States and Pennsylvania.